arion plus Responsible Gaming – Keeping Filipino Players Safe
At arion plus, we believe that gaming should always be an enjoyable and controlled experience. This page outlines the tools, guidelines, and support resources available to help Filipino players stay in control and play responsibly at all times.
Tools to Help You Stay in Control
arion plus provides practical tools that every Filipino player can use to manage their gaming activity and keep it enjoyable.
Deposit Limits
You can set a daily, weekly, or monthly deposit limit on your arion plus account to make sure you never spend more than you are comfortable with. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This gives you full control over how much PHP you put into your account at any given time. Lowering your limit takes effect right away, while raising it requires a waiting period to protect you from impulsive decisions. We strongly encourage all Filipino players to set a deposit limit when they first register.
Session Time Reminders
Losing track of time is one of the most common challenges for online players, and arion plus addresses this with session time reminders that alert you when you have been playing for a set duration. You can configure these reminders from your account settings so that a notification appears after 30 minutes, one hour, or any interval you choose. When the reminder appears, you can choose to continue or take a break — the decision is always yours. Keeping sessions short and intentional is one of the most effective habits for responsible gaming. We recommend reviewing your session history regularly through your account dashboard to stay aware of your playing patterns.
Cooling-Off Period
If you feel you need a short break from gaming, arion plus offers a cooling-off period that temporarily suspends your account for a duration you select — from 24 hours up to several weeks. During this period, you will not be able to log in, place bets, or make deposits, giving you the space to step back and reassess. This tool is ideal for players who notice they are playing more frequently than intended or feeling stressed about their gaming activity. Activating a cooling-off period is straightforward from your account settings and takes effect immediately. You can contact our support team if you need assistance setting this up, and more details are available in the FAQ section.
Self-Exclusion
For players who feel they need a longer break or want to stop gaming entirely, arion plus provides a self-exclusion option that closes your account for a minimum period of six months or permanently. Once self-exclusion is activated, your account is locked and you will not be able to register a new account during the exclusion period. We take self-exclusion requests seriously and process them promptly to ensure your protection. If you are struggling with problem gambling, self-exclusion is one of the most effective steps you can take alongside seeking professional support. Please reach out to our support team or visit the FAQ section to initiate a self-exclusion request.
Underage Protection
arion plus strictly prohibits anyone under the age of 21 from registering or playing on our platform, in line with Philippine gaming regulations. During registration, all players are required to verify their age and identity, and we conduct additional checks where necessary to prevent underage access. If you share a device with younger family members, we strongly recommend using parental control software and keeping your login credentials private at all times. Any account found to belong to an underage player will be immediately closed and all funds returned. Protecting minors from gambling harm is a responsibility we take very seriously as part of our commitment to the Filipino community.
Activity History
Your arion plus account includes a full activity history that lets you review your deposits, withdrawals, bets placed, and session durations at any time. Regularly checking your activity history is one of the simplest and most effective ways to stay aware of your gaming habits and spot any patterns that concern you. If you notice that your spending or time spent playing has increased significantly, it may be a good time to use one of the limit or cooling-off tools available on the platform. Transparency about your own behaviour is the foundation of responsible gaming, and we make this information easy to access from your account dashboard. For guidance on reading your activity history, visit the FAQ section.
Recognising the Warning Signs
Problem gambling can affect anyone. Knowing the signs early makes it easier to seek help and regain control before things escalate.
Signs to Watch Out For
- Spending more money on gaming than you originally planned or can afford
- Feeling anxious, irritable, or restless when you are not able to play
- Chasing losses by placing larger bets to try to win back money you have lost
- Neglecting work, family, or personal responsibilities because of gaming
- Borrowing money or selling belongings to fund your gaming activity
- Lying to friends or family about how much time or money you spend on gaming
- Feeling that gaming is the only way to relax or escape from everyday stress
Healthy Gaming Habits
- Always set a budget before you start playing and stick to it regardless of outcomes
- Treat gaming as entertainment, not as a way to earn income or solve financial problems
- Take regular breaks and avoid playing for extended periods without stopping
- Never play when you are feeling emotionally distressed, tired, or under the influence
- Keep gaming separate from your financial obligations and daily responsibilities
- Talk openly with someone you trust if you feel your gaming is becoming a concern
- Use the tools available on arion plus — limits, reminders, and cooling-off — proactively
Where to Get Help in the Philippines
If you or someone you know is struggling with problem gambling, professional support is available. Reaching out is a sign of strength, not weakness.
PAGCOR Player Protection
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides guidance and resources for players who need assistance managing their gaming behaviour. You can reach PAGCOR through their official channels for information on player protection programmes available to Filipino residents. Their responsible gaming framework is designed to support players at every stage, from prevention to recovery. arion plus operates in alignment with PAGCOR's responsible gaming requirements.
National Council on Problem Gambling
The National Council on Problem Gambling (NCPG) offers confidential support and counselling services for individuals and families affected by problem gambling across the Philippines. Their trained counsellors can help you understand your situation, develop a plan to regain control, and connect you with local support groups or treatment programmes. Reaching out to the NCPG is completely confidential and free of charge for Filipino residents. If you are unsure whether your gaming has become a problem, speaking with a counsellor is a safe and non-judgmental first step. We encourage any player who has concerns to contact the NCPG without delay.
arion plus Support Team
Our dedicated support team is available to help you activate any of the responsible gaming tools on your arion plus account, including deposit limits, cooling-off periods, and self-exclusion. If you are concerned about your gaming or that of a family member, please do not hesitate to contact us — we will respond promptly and treat your enquiry with complete confidentiality. We can also point you toward external support resources available in the Philippines if you need additional help beyond what we can provide directly. You can find contact details and common questions answered in the FAQ section. Your wellbeing always comes first at arion plus.
Play Smart, Play Safe
Gaming at arion plus is meant to be fun and stress-free. Use our tools, know your limits, and enjoy the experience responsibly. Filipino players deserve a platform that looks after them.